Application Maintenance And Support

Whether scaling projects, adding new features, or modernizing legacy code, our it support, and maintenance services team is here to assist you. Elevate your apps longevity with our custom application support and maintenance services for Startups, SMEs and Enterprises.

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Application Maintenance and Support

300

Apps & Web Support Services

10

App Maintenance & Support Engineers

97

User Satisfaction Rate

3

Offices Worldwide

Application Maintenance Support Services

Level 1 App Support

Experience proactive support with our 24/7 Level 1 team. Swiftly addressing initial notifications, we excel in resolving issues like low network performance and application stability. Mobile app maintenance and support services include basic troubleshooting, system monitoring, and back-office tasks. Rest assured, our L1 engineers escalate to Level 2 or 3 when needed for comprehensive issue resolution.

Level 2 App Support

Count on our Level 2 engineers for rapid system restoration when source code changes aren’t needed. They adeptly configure servers, deploy monitoring systems, migrate IT infrastructure to the cloud, and offer DevOps services. If source code issues arise, your support request moved to our Level 3 engineers for specialized resolution.

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Level 3 Application Maintenance And Support

Rely on our Level 3 (L3) Support for advanced troubleshooting of complex technical challenges. Our L3 engineers excel in fixing bugs, conducting thorough audit and code reviews, updating legacy apps, and implementing new features. Trust us for expert resolution and enhancement of your application’s technical architecture.

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Application Compliance Management Services

Keep your applications compliant effortlessly with our Application Compliance Management Services. Whether it’s HIPAA, FDA, GDPR, MDR, or IVDR standards, we’ve got you covered. We help you through the complex regulations, so that your apps meet top-notch data security and legal compliance standards.

Benefits of Hiring Offshore Application Maintenance and Support Company

User Satisfaction

Application maintenance services ensures a smooth user experience, reducing disruptions and downtime, ultimately leading to increased user satisfaction and loyalty.

Extended App Lifespan

Regular updates and troubleshooting not only address immediate concerns but also contribute to the longevity of your application, maximizing the return on your initial investment.

Comparison

Scalability And Adaptability

With it support and maintenance services, your application can evolve to meet changing business requirements, allow integration of new features and technologies as your needs grow.

Cost Saving

Cost Efficiency

Application support and maintenance services prevents major issues, reducing the risk of costly downtime and minimizing the need for emergency fixes, ultimately saving on operational expenses.

Increased Security

Ongoing application maintenance support fortify your application against potential vulnerabilities, safeguarding sensitive data and gets you full compliance with security standards.

Increased Performance

Regular mobile app maintenance and support services will give you optimal functionality, resolving performance issues promptly.

Application maintenance and Support for Startups and Enterprises

Elevate your software’s post-release journey with TechnologyAlly application maintenance services. Our it support and maintenance services team ensures secure, fault-free operation and swift performance, boosting your project’s agility. Utilizing Atlassian JIRA-based Help Desk, we prioritize, document, and resolve support issues, build up continuous improvement and delivering a consistent user experience.

360° IT Support and Maintenance Services

Both application support and maintenance are important for every product. Despite their interchangeable use, these terms denote distinct functions with varied objectives and task scopes.

Application maintenance concentrates on routine tasks for app stability, operation, and alignment with specific business needs. Activities include bug fixing, security monitoring, compliance checks, and incorporating new features.

On the other hand, application support is geared towards aiding end users, ensuring smooth app utilization, and resolving issues. It encompasses troubleshooting, incident management, user education, and UX enhancements, ultimately aiming to boost app user satisfaction.

  • Web Apps
  • Mobile Apps
  • Desktop Apps
  • Saas Cloud Apps
  • Database Apps

Our Tech Stack

Frontend

Vue JS

vue JS

Angular JS

Angular JS

React JS

reactjs

JavaScript

JavaScript

HTML5

html5

CSS3

css

Backend

PHP

PHP

Python

python

Node

node

.NET

.NET

Mobile

Android

Android

IOS

IOS

Flutter

Flutter

React Native

React Native

Database

MySQL

MySQL

PostgreSQL

PostgreSQL

SQLite

SQLite

Oracle

Oracle

MongoDB

MongoDb

Framework

Laravel

Laravel

CakePHP

CakePHP

CodeIgniter

CodeIgniter

Express JS

express-js

Ecommerce

WooCommerce

WooCommerce

Shopify

Shopify

PrestaShop

prestashop

Opencart

opencart

CMS

WordPress

WordPress

Joomla

Joomla

Kentico

Kentico

Drupal

drupal

Magento

magento

Our Clients

Broker Source
Enroll Source
Financial Elements
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truckernet
Realtrees
rpa
vertical
riaAdv
insurica
exemplar
bukaty
shipitpro
seniorVu

Portfolio Highlights

Industries We Serve

Healthcare

Healthcare & Insurance

Insurance

Insurance

Manufacturing

Manufacturing

Education

Education

Travel & Hospitality

Travel & Hospitality

Construction

Construction

eCommerce

eCommerce

Automotive

Automotive
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Application Support and Maintenance Services FAQs

What is application maintenance and support for startups?

For startups, application maintenance and support involve ongoing care to ensure their software runs smoothly. It includes fixing issues, updating features, and helping guarantee sustained performance and user satisfaction.

What is the difference between application operations and application maintenance services?

Application operations focus on the day-to-day running of software, ensuring availability and performance. Application maintenance services involve ongoing tasks like bug fixing, updates, and improvements to sustain and enhance the software over time.

Can't our in-house team handle it support and maintenance services?

While in-house teams can manage some aspects, specialized application support and maintenance services offer expertise, efficiency, and round-the-clock coverage.

Are these services only for large enterprises?

No, businesses of all sizes benefit. Custom application maintenance support can scale to your needs, providing smaller companies with cost-effective options and larger enterprises with comprehensive support.

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