300
Apps & Web Support Services
10
App Maintenance & Support Engineers
97
User Satisfaction Rate
3
Application Maintenance and Support
Application Maintenance Support Services
Level 1 App Support
Experience proactive support with our 24/7 Level 1 team. Swiftly addressing initial notifications, we excel in resolving issues like low network performance and application stability. Mobile app maintenance and support services include basic troubleshooting, system monitoring, and back-office tasks. Rest assured, our L1 engineers escalate to Level 2 or 3 when needed for comprehensive issue resolution.
Level 2 App Support
Count on our Level 2 engineers for rapid system restoration when source code changes aren’t needed. They adeptly configure servers, deploy monitoring systems, migrate IT infrastructure to the cloud, and offer DevOps services. If source code issues arise, your support request moved to our Level 3 engineers for specialized resolution.
Level 3 Application Maintenance And Support
Rely on our Level 3 (L3) Support for advanced troubleshooting of complex technical challenges. Our L3 engineers excel in fixing bugs, conducting thorough audit and code reviews, updating legacy apps, and implementing new features. Trust us for expert resolution and enhancement of your application’s technical architecture.
Application Compliance Management Services
Keep your applications compliant effortlessly with our Application Compliance Management Services. Whether it’s HIPAA, FDA, GDPR, MDR, or IVDR standards, we’ve got you covered. We help you through the complex regulations, so that your apps meet top-notch data security and legal compliance standards.
Benefits of Hiring Offshore Application Maintenance and Support Company
User Satisfaction
Application maintenance services ensures a smooth user experience, reducing disruptions and downtime, ultimately leading to increased user satisfaction and loyalty.
Extended App Lifespan
Regular updates and troubleshooting not only address immediate concerns but also contribute to the longevity of your application, maximizing the return on your initial investment.
Scalability And Adaptability
With it support and maintenance services, your application can evolve to meet changing business requirements, allow integration of new features and technologies as your needs grow.
Cost Efficiency
Application support and maintenance services prevents major issues, reducing the risk of costly downtime and minimizing the need for emergency fixes, ultimately saving on operational expenses.
Increased Security
Ongoing application maintenance support fortify your application against potential vulnerabilities, safeguarding sensitive data and gets you full compliance with security standards.
Increased Performance
Regular mobile app maintenance and support services will give you optimal functionality, resolving performance issues promptly.
Application maintenance and Support for Startups and Enterprises
Elevate your software’s post-release journey with TechnologyAlly application maintenance services. Our it support and maintenance services team ensures secure, fault-free operation and swift performance, boosting your project’s agility. Utilizing Atlassian JIRA-based Help Desk, we prioritize, document, and resolve support issues, build up continuous improvement and delivering a consistent user experience.
360° IT Support and Maintenance Services
Both application support and maintenance are important for every product. Despite their interchangeable use, these terms denote distinct functions with varied objectives and task scopes.
Application maintenance concentrates on routine tasks for app stability, operation, and alignment with specific business needs. Activities include bug fixing, security monitoring, compliance checks, and incorporating new features.
On the other hand, application support is geared towards aiding end users, ensuring smooth app utilization, and resolving issues. It encompasses troubleshooting, incident management, user education, and UX enhancements, ultimately aiming to boost app user satisfaction.
- Web Apps
- Mobile Apps
- Desktop Apps
- Saas Cloud Apps
- Database Apps
Our Tech Stack
Vue JS
Angular JS
React JS
JavaScript
HTML5
CSS3
PHP
Python
Node
.NET
Android
IOS
Flutter
React Native
MySQL
PostgreSQL
SQLite
Oracle
MongoDB
Laravel
CakePHP
CodeIgniter
Express JS
WooCommerce
Shopify
PrestaShop
Opencart
WordPress
Joomla
Kentico
Drupal
Magento
Our Clients
Portfolio Highlights
INSURANCE SERVICES
Broker Source
Broker Source is a trusted and reliable source for brokers who want to protect their existing accounts and grow their business.
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CRM PLATFORM
Enroll Source
Enroll Source is a product of Broker Source. A CRM platform designed to compare medical quotes, senior products and non-medical benefits.
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WELLNESS AGENCY
Financial Elements
Financial Elements is an employee wellness solution powered by people and amplified by technology.
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FINANCIAL ADVISOR
Resources
RIA Advisor is a group of financial advisor providing resource input to benefit the investors.
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Bluedotemail
Bluedot Email is a leading email marketing platform that empowers businesses to connect with their audiences, drive conversions, and build lasting relationships.
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Shortifyme
ShortifyMe empowers you with comprehensive features to enhance your link management experience.
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NueSynergy
We’ve been innovative leaders in providing full-service administration of consumer-driven and traditional account-based plans since 1996.
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TruckerNet mobile app
Covers 5 brands of Daimler trucks. Instant access to over-the-road parts & service support. GPS locator plus connectivity to 1,000+ locations. iPhone, Android, Blackberry app development. To date, downloaded by more than 25,000 truckers.
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RealTree Camo
Global creator and marketer of camouflage hunting/outdoor gear, sold through sporting goods retailers like Bass Pro and Cabela’s. First in the outdoor industry to bring hunting news and info to mobile devices. Evolved to family of hunting-related mobile apps.
LEARN MOREIndustries We Serve
Healthcare
Insurance
Manufacturing
Education
Travel & Hospitality
Construction
eCommerce
Automotive
Application Support and Maintenance Services FAQs
What is application maintenance and support for startups?
For startups, application maintenance and support involve ongoing care to ensure their software runs smoothly. It includes fixing issues, updating features, and helping guarantee sustained performance and user satisfaction.
What is the difference between application operations and application maintenance services?
Application operations focus on the day-to-day running of software, ensuring availability and performance. Application maintenance services involve ongoing tasks like bug fixing, updates, and improvements to sustain and enhance the software over time.
Can't our in-house team handle it support and maintenance services?
While in-house teams can manage some aspects, specialized application support and maintenance services offer expertise, efficiency, and round-the-clock coverage.
Are these services only for large enterprises?
No, businesses of all sizes benefit. Custom application maintenance support can scale to your needs, providing smaller companies with cost-effective options and larger enterprises with comprehensive support.
